Refund policy

If for any reason, you are not completely satisfied with your order, return it within 30 days for a full refund, replacement or exchange. To help us rapidly process your request, please return a copy of this receipt with the merchandise (tags included). Please note any customized or personalized items are non-refundable. We recommend that you return items via an insured mail service for your protection. Please note that NESC's Skater's Edge will only refund shipping if your return was a result of our error.

Send returns to:

If you received a partial or damaged order, please send us an email. Please ensure to include the full details of what item(s) you are missing or damaged from your order, as well as the item(s) you did receive.

If you received an email stating one of your items is currently backordered or may experience a delay, please review that email to inform you of when your item will be shipped out. 

Wrong item received

If you received a incorrect order, please send us an email with the details of your incorrect order. Please include order number.

We will follow up and send you a call tag to pay for the return shipping costs. Once we receive the new item we will re-ship the correct item(s) to you. Please ensure to include the full details of your issue and return/exchange request when sending the item(s) back to us.

When can I expect my credit to be completed?

Due to the high volume of credit requests we receive, please allow up to 10 business days to fully process any credit requests.