Shipping policy
What shipping options do I have?
Standard Ground is our only form of delivery right now. It can take up to 2-14 business days. We also offer in-store pick up where an order can be picked up in store when the pro shop is open.
How do I calculate my shipping and handling costs?
In order to calculate your shipping costs, simply place the item(s) in your shopping cart, go to checkout and enter your shipping address information and you can see the shipping costs for your desired item(s). Be sure to select the correct shipping method to calculate an accurate amount for your desired shipping.
What are the Shipping Costs?
Shipping of items is based on availability of items, shipping locations, shipping method selected and credit card authorization. This excludes Holidays and Weekends.
We will make every attempt to list only in-stock items in, however there may be instances when a popular item may sell out quickly. Should this occur your order will be adjusted and processed immediately. Your credit card will only be charged for those items shipped.
In the event of a credit card problem, we will e-mail you immediately to inform you of the situation. We will then wait up to 10 business days for your response and then e-mail you once more before canceling the order. Customer Service will respond to your e-mail within 72 business hours. Hours of operation for e-mail are Monday - Friday 12:00 pm - 6:00 pm EST.
How long does it take to process orders?
Please allow for up to 2-5 business days before your order is shipped out. Sometimes we are able to ship our orders out within days of your original order place date. Some items may be pre paid items and will not ship out for a couple weeks.
Tracking your order
You will receive a tracking # for your order in your shipping confirmation email.
Please review the following information regarding when you can expect your order.
- Standard Ground: After your order is shipped out, you should receive your order within 2-14 Business days.
Please be advised that certain mail carriers do not include weekends or holidays as ship dates.